So short that you don't post a link?
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Show posts MenuQuote from: RichColvin on November 23, 2017, 01:19:03 PM
SADW,
Would love to have access the accumulated information you've compiled from the manufacturers.
Kind regards,
Rich
Quote from: Ken S on November 14, 2017, 11:07:39 AM
I think we are spending too much time discussing one knife. Let's imagine a "typical" sharpening job. For ease of calculating, let's say you sharpen ten knives. Included is the chef's knife with the minor damage. Chances are that the other nine will be at various stages of dullness. Assuming that you are using a kenjig of Wootz' computer program, set up will be fast. You will probably use only one bevel angle, or at most two. The wheel diameter will remain constant. You already have your grinding wheel trued and graded.
Some of the ten knives may sharpen very quickly. Some will need an "average" time. Some, like this chef's knife will take longer. If ten knives take half an hour, your average time is three minutes. I believe most customers would think a surcharge would be reasonable for something obvious, like a broken tip or major grinding time due to poor sharpening in the past. If the other knives look average or better, a customer would appreciate a very modest or, even better, foregoing a charge. You could tell the customer that since he brought several knives, or is a regular customer, you will forego the extra repair charge. You will make up the time/cost on the easier knives. Even better, this customer may become a repeat customer. Be sure to politely share some knife care suggestions to help prevent future damage and make his knives cut better and last longer.
I have never sharpened professionally. I have served customers for thirty five years as a telephone installation/repair technician. As a customer, I am a loyal repeat customer to business people who are competent and treat me well. If I get quality workmanship at a fair price, I am reluctant to go across the street for a cheaper price.
You have asked a pertinent question. Keep up the good work.
Ken
ps Like you, I also appreciate the Tormek's dust free environment.
Quote from: cbwx34 on October 30, 2017, 03:55:14 PMQuote from: ega on October 29, 2017, 12:10:48 PM
Lots of hits for this via the site search box but I couldn't find a picture of this interesting-sounding device. Can someone kindly provide a pointer, please?
You'll have to get Ken or someone who has one to post a picture... I don't think they're being sold anymore. From what I remember it's just a USB on steroids.
Quote from: Ken S on October 24, 2017, 04:01:52 PM
Am I missing something? When many of us either have or are lusting after an SJ-250 Japanese grinding wheel costing several hundred dollars, why is the cost of honing compound such an issue?
Quote from: Stickan on September 28, 2017, 09:35:10 AMI would disagree with you a bit, but then again, what you may mean and wrote, could come across as two different things.
Designing a machine with a purpose to serve in the professional kitchen, where they count minutes and seconds in everything, the design and operation must be as easy as possible. A large issue is the hundred or thousands of different knifes that are on the market. There is no design that can sharpen absolute everything so the main goal is to find a design that work on most of them. During our research, the knifes that cbwx34 are using to demonstrate the problems he found, is of course the same knifes that we know needs more steps in the set up. We found this type of knifes to be less used in the professional kitchen than knives with the design on Mac, Global, Victorinox Grand Maître and very more brands and in general, knives with no bolster or handles that goes over the knifes blades back.
We worked with some of the best chefs in the world before we started to sell the machine outside of Sweden.
They wanted a reliable machine to sharpen their knifes as fast as possible with the same result every time. We have a 100% positive feedback from the users we are addressing this machine to, from all our markets we now sell the machine on. In France, where the Sabatier design is common, we have sold hundreds of machines with no comments of problems from the chefs using the T-2.
They don't care about some minor scratches on the blade, they don't use the paper inlay, the knife is a tool to be used and they want it sharp at any time. As one of them said, he made more scratches with the steel he used before starting using the T-2.
Sincerely,
Stig
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