After I contacted Affinity Tool, the company handling warranty issues, they got back with me the next day just as they said they would. They are shipping a replacement wheel, complete with a FedEx pickup ticket for the old one. The old one will be shipped back to Sweden so manufacturing can check it out.
If with the new wheel I still suffer the same problems and it this turns out that I simply wasn't grading enough, then I shall surely feel to be a real bonehead.
I've got to say that Tormek and it's dealers couldn't have been more responsive or handled it more professionally. A great product with amazing after the sale support and service. I really couldn't ask for more.
Thanks too to everyone who participated in this thread! I had no idea it would still be going when I first posted the question.
Mark
If with the new wheel I still suffer the same problems and it this turns out that I simply wasn't grading enough, then I shall surely feel to be a real bonehead.
I've got to say that Tormek and it's dealers couldn't have been more responsive or handled it more professionally. A great product with amazing after the sale support and service. I really couldn't ask for more.
Thanks too to everyone who participated in this thread! I had no idea it would still be going when I first posted the question.
Mark