Ken, I think trying to kill off a discussion multiple times is also not needed. You made your point about contacting support already, as did I and multiple other people.
There is not need to repeat yourself again.
Besides: there is no hurt in helping people to trouble shoot the issue before they contact support or while they wait for support to answer. (as long as the troubleshooting doesn't void any warranty!)
Often support even appreciates it if you have done thorough research into the issue yourself.
And even if it doesn't solve or clearup anything, at least some of us might learn something about our devices, isn't that a "always win" scenario?
But yes: always contact support if something is under warranty.
On topic:
Your drivewheel seems fine. So worst case Tormek has to replace the leather honing-wheel and Stone.
But I personally find it very odd that your shaft is fine (otherwise the drive wheel would also bobble), but both your leather wheel and stone have either a low or a heighspot.
Are you sure there isn't just shipping damage? Is it from an actually Tormek associated seller, or just a random shop somewhere?
There is not need to repeat yourself again.
Besides: there is no hurt in helping people to trouble shoot the issue before they contact support or while they wait for support to answer. (as long as the troubleshooting doesn't void any warranty!)
Often support even appreciates it if you have done thorough research into the issue yourself.
And even if it doesn't solve or clearup anything, at least some of us might learn something about our devices, isn't that a "always win" scenario?
But yes: always contact support if something is under warranty.
On topic:
Your drivewheel seems fine. So worst case Tormek has to replace the leather honing-wheel and Stone.
But I personally find it very odd that your shaft is fine (otherwise the drive wheel would also bobble), but both your leather wheel and stone have either a low or a heighspot.
Are you sure there isn't just shipping damage? Is it from an actually Tormek associated seller, or just a random shop somewhere?