Is SharpToolsUSA on Vacation?

[mgf99]

I've been trying to get ahold of SharpToolsUSA.com via email and phone for a couple of days.  Anyone know what the status is of the parts department?  

I've had a very frustrating week, having received a Tormek 2000 from an eBay seller damaged in shipping.  I completely disassembled it and was hoping to get replacement parts overnighted when I found this web site.  Unfortunately, no answers, no replies.  

I wonder how far FedEx had to drop the carton to cause the housing to be bent into a parallelogram with a 10 degree lean forward?  The top is one inch closer to me than the bottom.  This is some of the strongest steel I've seen.  It had to be a heck of a fall.  Broke the welds on the front of the two feet stretchers.  Oh, and broke the water tray.  Guy put it in the box fully assembled!  No insurance.  

Enough whining.  Hopefully I will be able to start learning how to use this wonderful machine soon.

- Mike

[Jeff Farris]

Sorry, we were at the AWFS (furniture machinery and supplies) show in Las Vegas.  The hotel we were in had no internet hook up -- guess they wanted you in the casino instead of online!