Did i get the wrong machine?

[Justin]

Hi, i'm new to this forum and Tormek. I always like it when a manufactuer has community support. But i have got a problem that maybe someone here can help me with.
I bought a new Tormek 1200+grading stone/knife jig i couple of days ago. I got this to sharpen knives and decided to buy the cheapest tool from the best company, rather than higher spec but lower price and quality "copycat" company.
But i ran into problems almost sraight away.

I found very quickly that i got much bettter result grinding away from the edge rather the suggested method, but found that when grinding a large-ish 8" chefs knife the clamping knob catches on the threaded part of the universal support.

When honing an edge i cannot measure the correct angle because the honing wheel is to small for the wm-200. Sometimes (most) i want to hone only the edge and nothing more.

If i try to get angle by eye, the knife and/or jig catchs on the horizontal support clamp (locking knob closest to the honing wheel)

There are a few other things but these are the main problems that actually prevent me from using the machine, don't get me wrong i can tell i'm hanging with the big boys when using the Tormek. I really had hoped this would take the guess work out from alot of my sharpening needs but seems to have generated a few others.

Ok this is a long enough post, and is boring me let alone you guys.
Any help/advice specifics greatly appreciated.
Cheers, Justin.