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Water Trough Sides Concave

Started by Segovia123, May 17, 2023, 10:36:39 AM

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Segovia123

May 17, 2023, 10:36:39 AM
My water trough side is concave on the side that clips to the T4, it's a pain to clip in as I have to get my fingers under the wheel and bend it before it slots into place?

Is this normal, warranty replacement possible , design fault  ? 

tgbto

#1
May 17, 2023, 11:57:58 AM
Probably a good idea to email support@tormek.se with pictures. They usually answer promptly and are very helpful. Keep us posted !

cbwx34

#2
May 17, 2023, 02:40:40 PM
Quote from: Segovia123 on May 17, 2023, 10:36:39 AMMy water trough side is concave on the side that clips to the T4, it's a pain to clip in as I have to get my fingers under the wheel and bend it before it slots into place?

Is this normal, warranty replacement possible , design fault  ?

That's not something I've seen... I'll 2nd contact support.
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Segovia123

#3
May 18, 2023, 09:36:46 PM
Quote from: tgbto on May 17, 2023, 11:57:58 AMProbably a good idea to email support@tormek.se with pictures. They usually answer promptly and are very helpful. Keep us posted !
Will do, I thought it was normal
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