Hi All - just wanted to update you on this issue. I did contact support@tormek.se and received no reply. I decided to use the truing device very lightly across the wheel on a couple of passes. The wheel was not out of round so I just wanted to make it courser, grazing over it to see if it would remove steel more like normal. Of all the many times I've trued one of these stones, I've never seen it turn into a slurry mess quite like this. See attached photos. Of course, this type of slurry will be in the trough after truing the stone or in my case, after sharpening a couple of hundred items on Saturday. But I've never seen it start coating the wheel with pasty clumps or completely covering the diamond truing point. Something is up with this stone. AND, I got a second complaint on Saturday on a couple of knives I sharpened. In the last 4 or 5 years of my sharpening biz, I've gotten one complaint. With this new stone, I received two in the last month. I will contact the the vendor about this and try tormek again. Please let me know if anyone experiences something similar.