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All of the below is true in addition to being told by Tormek that only limited quantities will be available in June. Advanced Machinery, having placed our orders with Tormek, is accepting pre-orders at this time.

Thank you Ken.

Actually the Handbook is included, but it's the newest edition of the Handbook, 10.5 I think, so it will include the latest Tormek updates and releases. Also included are the current DVD and the WM-200, and, of course, Universal Support and Water trough, but everything else would have to be added, hence "Custom."

The August Tormek promotion gives 10% off any jigs or accessories ordered with the T-8 Custom, including the new CW-220 Composite Honing Wheel or any Tormek Stone or Diamond Wheel. It's a little complicated but I think we have it covered on our website - please let me know if we've missed something.

Wolfgang from Advanced Machinery

Thanks Ken.

Regarding your comments on seeing and trying a Tormek Sharpening machine before purchasing it, particularly the T-2, your are correct - it is pretty much impossible.

I would also tell you that given the small dealer margins on Tormek Machines, the ever increasing shipping costs and the substantial selling fees Amazon and eBay charge, there is close to no profit selling a T-4 or T-2 on those sites. Getting a return per Amazon's and eBay's ridiculously easy return policies doubles the shipping cost and definitely puts us in the hole, in addition to the fact that we then have a used machine which can no longer be sold as new. That is why we reduce refunds by shipping costs, in and out, as well deducting the fees Amazon retains on returns, when customers return items to us that are not defective.

My best suggestion is to look at the videos on the T-2. There are 2 on our page:

https://www.advmachinery.com/products/tormek-t-2-pro-kitchen-knife-sharpener

The first is the flashy Tormek commercial, but the second at the bottom of the page, which we now have in English, shows how to set up and use the machine and I believe provides enough information for someone to decide whether or not they want to purchase this easy to use very specialized machine.

Wolfgang

So you are correct, delawarewolf132 on eBay is Advanced Machinery. The Advanced Machinery site price is also $39.95, which is the Tormek MAP price. The Amazon price of $49.95 is also our listing, as no one else has bothered to list either the fluid, Diamond Wheels or Multi Base on Amazon, and I would like to tell all of you that whenever we can, we increase the price on Amazon in order to ameliorate the substantial selling fees and return policies which Amazon dictates to us. You will always find the best price on the Advanced Machinery site.

I am sorry to report that yesterday we were informed that Tormek is not producing any more US-400 and that our order has been cancelled. We have been sold out and refunded the pre-orders we received for the anticipated April shipment. I don't know that Tormek can be moved to manufacture more of these - it is probably not cost effective.

Wolfgang

UPDATE: We have 4 left right now. We expect to have 25 more available, but not until April. I would suggest that anyone interested in getting one order asap. Our experience is that limited shipments usually sell out before we receive them. This has been the case with the diamond wheels where we will just next week be getting the rest of what we ordered LAST MARCH, 11 months ago, resulting in continuous customer back orders.

Wolfgang

PS  We only raised the price of the US-400 without the Micro Adjust by $1 since we learned that the shipping cost is considerably higher than what we charged at $49.95, and I think everyone chose the option with the Micro-Adjust anyway. We only offered it without the Micro-Adjust because that is how Tormek supplies it - we have to buy the Micro-Adjust separately for these supports.

Thanks Ken! Yesterday we had 15, today we have 10 left. I will check and see if we can get more.

Wolfgang

It is now in stock at Advanced Machinery.

Wolfgang

We have been experiencing this problem for some time. Some users are able to check out,others are not, and no one seems to know why. Our programmer (for the Sharp Tools site) does not think it wise to spend time investigating the problem, so we are in the process of migrating both the Sharp Tools web site and the Advanced Machinery web site into one new homogeneous site. This will be operational later this year. In the meantime, everything on the Sharp Tools site EXCEPT Tormek replacement parts is also available on the Advanced Machinery site. If you need parts and have trouble checking out, please call us or email us at Advanced Machinery - we are receiving emails sent through the Sharp Tools site.

Wolfgang