Tormek Community Forum

In the Shop => General Tormek Questions => Topic started by: Segovia123 on May 17, 2023, 10:36:39 AM

Title: Water Trough Sides Concave
Post by: Segovia123 on May 17, 2023, 10:36:39 AM
My water trough side is concave on the side that clips to the T4, it's a pain to clip in as I have to get my fingers under the wheel and bend it before it slots into place?

Is this normal, warranty replacement possible , design fault  ? 
Title: Re: Water Trough Sides Concave
Post by: tgbto on May 17, 2023, 11:57:58 AM
Probably a good idea to email support@tormek.se with pictures. They usually answer promptly and are very helpful. Keep us posted !
Title: Re: Water Trough Sides Concave
Post by: cbwx34 on May 17, 2023, 02:40:40 PM
Quote from: Segovia123 on May 17, 2023, 10:36:39 AMMy water trough side is concave on the side that clips to the T4, it's a pain to clip in as I have to get my fingers under the wheel and bend it before it slots into place?

Is this normal, warranty replacement possible , design fault  ?

That's not something I've seen... I'll 2nd contact support.
Title: Re: Water Trough Sides Concave
Post by: Segovia123 on May 18, 2023, 09:36:46 PM
Quote from: tgbto on May 17, 2023, 11:57:58 AMProbably a good idea to email support@tormek.se with pictures. They usually answer promptly and are very helpful. Keep us posted !
Will do, I thought it was normal