Tormek Community Forum

In the Shop => General Tormek Questions => Topic started by: Scot S. on March 19, 2022, 07:35:43 PM

Title: Maybe a silly question but...
Post by: Scot S. on March 19, 2022, 07:35:43 PM
Hey guys, this maybe foolish to ask but I just got the SJ-250 and upon taking it out of the box, there's no sticker on the front side of the stone(unlike the other 2 I have)..anyone experience this before? Cause for suspension? Lol
Thanks.
Title: Re: Maybe a silly question but...
Post by: Ken S on March 19, 2022, 09:56:41 PM
Scott,

I do not consider this a silly question. I would be suspicious and I am not laughing. You may have a counterfeit product or one which left the factory incomplete. You should contact Tormek (info@tormek.se). Make sure you have your proof of purchase documents.

Ken
Title: Re: Maybe a silly question but...
Post by: Scot S. on March 20, 2022, 12:51:00 AM
Alright, thanks Ken. I'll contact my supplier.
Thank you.