Tormek Community Forum

In the Shop => General Tormek Questions => Topic started by: davo50 on October 30, 2013, 04:48:45 PM

Title: new owner - couple of questions
Post by: davo50 on October 30, 2013, 04:48:45 PM
Hi All,

Glad I found this site.  My new T7 arrived yesterday and while unpacking it, a small chip of broken plastic fell out of the unit.  Turns out, it's a small piece about the size of a quarter broken off of the plastic housing located right behind the grinding wheel.  Nothing I think that will affect performance and not a big enough problem to return the unit I hope.  If I were to ask for a new part sent from Tormek, I am not sure I would be able to get in there to replace it.

My main question is this:  While looking for the broken area I noticed that the whole motor is slightly "loose" or has a small amount of back and forth movement when pressing with my hand.  Is this normal for these units?  Anything I need to worry about? 

Regards,
David
Title: Re: new owner - couple of questions
Post by: 65BAJA on October 30, 2013, 05:14:00 PM
I just got my T-7 yesterday as well. My motor has a little bit of movement also. I think its normal since the motor output shaft is a friction drive against a rubber wheel.
Title: Re: new owner - couple of questions
Post by: davo50 on October 30, 2013, 07:18:18 PM
Thanks 65, kinda thought that might be the case...
Title: Re: new owner - couple of questions
Post by: Herman Trivilino on October 31, 2013, 02:19:42 AM
The motor should have a lot of movement, but only in the plane of rotation.  You should be able to swing the drive shaft up so it no longer contacts the drive wheel.

As to the broken chip, that's not cool.  Tormek is marketed as a high-quality tool so you definitely want to make them aware of this defect.
Title: Re: new owner - couple of questions
Post by: RobinW on October 31, 2013, 12:09:08 PM
Without seeing a picture of the broken plastic part, then it's difficult to say from where it came.

If it is like a coin, is it part of the bush which holds the main shaft? If so this is a problem as the bush will break up or spacing to the washer behind the wheel is incorrect. Changing the bush should not be difficult.

If you want more advice, then post a picture and see if its original location can be resolved. Otherwise I would suggest you take the machine back.

Title: Re: new owner - couple of questions
Post by: 65BAJA on October 31, 2013, 05:28:55 PM
Are you sure the plastic bit isn't one of the magnetic feet that tilt the machine? Could have just fallen off the chassis of the machine during shipping.
Title: Re: new owner - couple of questions
Post by: SharpenADullWitt on October 31, 2013, 08:00:21 PM
Do the new Tormeks, still have that plastic, throwaway piece, where the wheel goes?  (wondering if it is that)
Title: Re: new owner - couple of questions
Post by: Stickan on November 01, 2013, 08:59:35 AM
Hi,
Contact Tormek support and they will give you the answer directly  ;)
Send a picture of the bit!

Stickan
Title: Re: new owner - couple of questions
Post by: davo50 on November 02, 2013, 06:56:15 AM
Have not checked back here for a couple of days.  I'll try to get a pic in the morning.  It's  a "chip" from the plastic housing covering a part of the motor.