Tormek Community Forum

In the Shop => General Tormek Questions => Topic started by: sammo on April 07, 2013, 11:09:30 AM

Title: How to claim the free Knife
Post by: sammo on April 07, 2013, 11:09:30 AM
Hi
I have registered my new Tormek T7 - and was wondering how I claim my free knife. I have just read on in a magazine that I should have entered "Free EKA knife" in the comments box. Needless to say I didn't do this.

So how do I now go about claiming the knife.

Chris
Title: Re: How to claim the free Knife
Post by: Herman Trivilino on April 07, 2013, 04:24:53 PM
Call or send an email to them explaining the situation.
Title: Re: How to claim the free Knife
Post by: sammo on April 10, 2013, 05:55:09 PM
I have sent an email - but no reply  :(  I really don't want to make the international call to Sweden that is going to cost!
Would have thought a simple email would be sufficient will try again.

Not what i was expecting from the reputation Tormek have
Title: Re: How to claim the free Knife
Post by: Mike Fairleigh on April 10, 2013, 06:05:53 PM
Contact whoever you bought your machine from - maybe they can help.  It's been my experience that it can take a few days for Tormek to reply to e-mails.