Tormek Community Forum

In the Shop => Tormek T-1 and T-2 => Topic started by: Dean UK on March 03, 2024, 04:27:34 PM

Title: Damaged T2 Spares/repair
Post by: Dean UK on March 03, 2024, 04:27:34 PM
Hi All,

I am new to the forum and from the UK.

I purchased a used T2 described as excellent condition but missing knife jig, unfortunately it's damaged and any advice would be welcome. I purchased a new jig(mk2) but the T2 bar that it mounts on has been impact damaged and is not aligned correctly (bent in toward the sharpening wheel). I see from looking inside it is mounted with 2 Allen screws so should be replaceable, can these be purchased? I cannot see them in any spares list.

Alternatively, I could remove and attempt to straighten the arm, but the alignment will be critical I assume so this may be difficult to do precisely. Do Tormek offer a repair service in the UK?

Any help gratefully appreciated.

Thanks

Dean
Title: Re: Damaged T2 Spares/repair
Post by: Ken S on March 03, 2024, 07:47:37 PM
Dean,

Welcome to the forum. Contact Tormek support (support@tormek.se).

Keep us posted.

Ken
Title: Re: Damaged T2 Spares/repair
Post by: Dean UK on March 03, 2024, 08:38:02 PM
Hi Ken,

Thanks for the welcome and the advice, I will contact Tormek and let you know how I get on.

Cheers

Dean
Title: Re: Damaged T2 Spares/repair
Post by: Ken S on March 04, 2024, 01:11:40 AM
Dean,

New Tormeks come with an eight year warranty when registered. This warranty is generally transferrable if, like yours, the Tormek is sold. Be sure to ask support about it when you contact them.

Ken