A serious company can be seen from the small attentions it addresses to its customers.
I am obliged to publicly thank Tormek for sending me two free dice for the micro adjustment of my universal bar.
After losing the micro-adjustment nut, I turned to the Tormek assistance center to find out how to get the spare part from my local distributor. Without batting an eye, Tormek sent me two micro-adjustment dice for free.
Thanks Tormek, with a small gesture they solved my big problem. ;)