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Maybe a silly question but...

Started by Scot S., March 19, 2022, 07:35:43 PM

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Scot S.

Hey guys, this maybe foolish to ask but I just got the SJ-250 and upon taking it out of the box, there's no sticker on the front side of the stone(unlike the other 2 I have)..anyone experience this before? Cause for suspension? Lol
Thanks.

Ken S

Scott,

I do not consider this a silly question. I would be suspicious and I am not laughing. You may have a counterfeit product or one which left the factory incomplete. You should contact Tormek (info@tormek.se). Make sure you have your proof of purchase documents.

Ken

Scot S.

Alright, thanks Ken. I'll contact my supplier.
Thank you.