Water trough knob

[bisonbladesharpening]

Has anyone had a problem with the water trough knob on the t-8 coming off?
Mine did last week.  They have a repair kit that they are sending me and they
have sent a link to a video on how to repair myself.  Involves completely disassembling
unit.  Wondering if this is widespread.

[Ken S]

This is the first I have heard of it. Please keep us posted.

Ken

[bisonbladesharpening]

Repaired successfully.  Affinity sent me all necessary parts and I also
asked for the metric star point bit for the screws.  I have the mp4 video Tormek
made for the repair.  Too big to attach. 32M.  Affinity can send a link to download it.  It's a good way to get to know your machine.
I can see this being a persistent problem for high use machines.  Lubrication may help.
If you put the trough holder all the way up and look in the slot you will see a little white gear.
a skinny screwdriver can get some lube on that.  I use food grade super lube that I use on slicers.

[cdenman]

My water trough knob just sprung off my T-8. The machine was running unattended whilst the stone was absorbing water.

The washer and spring were flung across the room.

This fault is a little surprising and may hint at a design or build issue as I don't push the machine hard at all and have only used it a few times to date.

Any links to repair text/videos would be greatly appreciated.

ta

[Ken S]

You are a logical candidate for support. Send them an email. (support@tormek.se) That is the most efficient way to resolve your problem.

Ken

[RickKrung]

You are a logical candidate for support. Send them an email. (support@tormek.se) That is the most efficient way to resolve your problem.

Ken

Just do it, what Ken said.  I delayed and it was great when I finally did.  Great service. 

Rick

[cdenman]

Thank you for all the responses I've received.